Delivery
We absolutely try our best to dispatch all orders within 3 working days [Monday - Friday] unless the product listing states otherwise, however during peak times this can vary. We will update the banner at the top of this website if we are a little busier than normal with the updated dispatch times.
All mainland UK standard orders are sent by Royal Mail Tracked 48. If you select the 'Express Delivery' option your order will be sent by Royal Mail Tracked 24.
Standard shipping is free for all UK orders.
Your tracking number and link will be sent on your dispatch note once the product is dispatched.
If your order has not arrived within 1 week of dispatch [for UK orders]
If your order is delayed in getting to you please check the tracking link which is attached at the bottom of your dispatch sheet or email. If it appears to be lost or is not progressing in it's tracking please contact us at [email protected] within 3 weeks of us dispatching your order.
We can then file a claim with the delivery company and organise a replacement to be sent out as quickly as possible.